Francisco Moreno
Implementing AI agents to improve DevOps and SRE processes 🤖

Francisco Moreno

Sr. SRE & DevOps Engineer

I build and scale cloud infrastructure with a focus on automation and reliability 🚀

Experience

Sr. Site Reliability Engineer

Green Dot Corporation

May 2024 - Present

Deloitte

Full-time position

  • Orchestrated migration from AWS EC2 to EKS and Azure AKS, achieving 50% cost savings while scaling to 80M+ users.
  • Integrated ArgoCD and GitOps workflows to prevent IaC bugs, reduce downtime, and improve deployment reliability.
  • Maintained ~99.99% service availability across LOBs, keeping error budget consumption consistently within SLO targets.
  • Directed observability initiatives with Octopus CD + Datadog, cutting incident detection time from minutes to seconds.
  • Building LLM-powered release automation agents for release engineering tasks to reduce manual effort by up to 70%.

Stack: Python, Bash, PowerShell, Terraform, Ansible, ArgoCD, Octopus Deploy, TeamCity, Azure DevOps, Azure AKS, Blobs, AppConfig, Kubernetes, Docker, Helm, AWS EKS, EC2, ALB, Certificate Manager, Route53, GitHub, LangChain, n8n, Linux Ubuntu/CentOS

Research Student

Universidad Internacional de la Rioja (UNIR)

Nov 2024 - Apr 2025

  • Developed a predictive workload system for Kubernetes using an AI agent. By evaluating deep learning models such as LSTM, GRU, and Prophet, we managed to reduce the constant overprovisioning of resources for a Deployment, aiming at cloud resource optimization.

Stack: Python, FastAPI, TensorFlow, Pandas, Numpy, Matplotlib, Seaborn, Kubernetes, Helm, DigitalOcean, Prometheus, Grafana

Site Reliability Engineer

The Smart Factory

Aug 2023 - Apr 2024

Deloitte

Project contractor

  • Built a large-scale OTA system for thousands of Autonomous Mobile Robots (AMRs), enabling seamless fleet management.
  • Eliminated 100% of manual update time per robot, achieving fully automated and scalable OTA deployments.
  • Architected API-driven design for integration with MES systems, supporting mass production and long-term maintenance.

Stack: Python, Terraform, AWS EC2, S3, RDS, MQ, Route53, CloudWatch, GitHub Actions, Ansible, Docker, GitHub, AWS ALB, Bash, Linux Ubuntu

Site Reliability Engineer

Zoox

Feb 2023 - Aug 2023

Deloitte

Project contractor

  • Designed and delivered an OTA system for autonomous vehicles’ MCUs, ensuring reliable vehicle-to-cloud telemetry.
  • Integrated OTA with Manufacturing Execution Systems (MES) for production tracking and inventory management.
  • Built CI/CD pipelines with GitHub Actions, Terraform, and Ansible for automated deployments and infra management.

Stack: Python, Terraform, AWS EC2, S3, RDS, MQ, Route53, CloudWatch, GitHub Actions, Ansible, Docker, GitHub, AWS ALB, Bash, Linux Ubuntu

Site Reliability Engineer

Deloitte

Nov 2022 - Present

  • Built an OTA software update system for Autonomous Mobile Robots (AMRs) at The Smart Factory (a Deloitte, Amazon, and SAP initiative), enabling reliable and scalable fleet management.
  • Architected end-to-end AWS cloud solutions for Fortune 500 companies, delivering projects for The Smart Factory, Zoox, and GreenDot through Deloitte.
  • Provided global technical consultation and mentorship, shaping Deloitte’s IoT portfolio strategy.

Stack: Python, Terraform, AWS EC2, S3, RDS, MQ, Route53, CloudWatch, GitHub Actions, Ansible, Docker, GitHub, AWS ALB, Bash, Linux Ubuntu, Bash, PowerShell, ArgoCD, Octopus Deploy, TeamCity, Azure DevOps, Azure AKS, Blobs, AppConfig, Kubernetes, Helm, AWS EKS, ALB, Certificate Manager, Route53, LangChain, n8n, Linux Ubuntu/CentOS

Jr. Software Engineer

Allegion

Jan 2022 - Oct 2022

  • Integrated an Autonomous Mobile Robot (MiR100) with production lines, reducing material transfer time.
  • Developed a cloud-based time-tracking system hosted on AWS, integrated with modular hardware.
  • Built presence and andon monitoring systems for AMRs, improving operational efficiency.
  • Collaborated on computer vision solutions for unit detection in manufacturing.

Stack: Python, C++, AWS, GitHub, FastAPI, TensorFlow, Pandas, Numpy, Matplotlib, Seaborn,NI TestStand, NI LabView, PLC, Sensors

Jr. Software Engineer

UNAM

Apr 2021 - Jan 2022

  • Led a small engineering team
  • Developed an integration for a legacy sputtering machine for semiconductors
  • Remote control and monitoring via web

Stack: C++, Python, Flask, AWS, STM32 SoC Board

Certifications

Microsoft Certified: Azure Fundamentals

ID: 2b19841b263c3308

Azure architecture and services, Azure management and governance, cloud concepts.

TOEFL iTP Certified

ID:

Upper intermediate level of English, B1/B2.

Academic

Universidad Internacional de la Rioja (UNIR)

2023 - 2025

Master's degree in Artificial Intelligence

- Completed the comprehensive AI program, covering subjects such as Computer Perception, AI, Machine Learning, Planners and Agents, Deep Learning, Research on AI, Design Methodologies, and Project Management, among others.

- Conducted my master's thesis under the supervision of SNI Level III Emeritus Dr. Juan Humberto Sossa Azuela, focusing on deep learning and computational agents for cloud resource management.

Universidad Autónoma de Baja California (UABC)

2017 - 2022

A BSc. degree with a major in Electronics and a minor in math/physics focused on:

- Applied engineering (Embedded systems, Programming with C++/C#, microcontrollers, digital signals processing, instrumentation, power electronics).

- Engineering design (Embedded systems, automation, analog design).

- Engineering sciences (AC/DC, semiconductors, signals, digital electronics).

- Basic sciences (maths, numerical methods with C++, physics, engineering fundamentals).

- Social sciences

Here I took automation classes with SNI Level II Dr. Everardo Inzunza

Featured Projects

Kapetanios - Kubernetes Deployments: Proactive Optimization with Machine Learning

Cloud Automation, Kubernetes, Machine Learning, Deep Learning, Python, Data Science, Open Source

2025

Blog